BC Poker Privacy Policy: Your Data and How It Is Protected
BC Poker collects and processes personal information to operate a licensed online poker platform. The Privacy Policy sets out what data is gathered, why it is needed, who may receive it, and what rights players hold over their records. The platform is operated by Zozo Technology B.V. under a Curaçao Gaming Authority license, and all data handling follows the requirements of that regulatory framework. The full policy document is available in the Help Center. Questions can be directed to [email protected].
Key Takeaways
- BC Poker collects account, identity, financial, and usage data as part of platform operations.
- Data is processed for account management, regulatory compliance, fraud prevention, and service optimization.
- Personal information is shared only with payment processors, compliance partners, and regulators when required.
- Players can access, correct, or request deletion of their data through the privacy team.
Types of Information BC Poker Collects
- Account data – email address or phone number, username, password, and selected currency, provided during registration.
- Identity data – full name, date of birth, residential address, and nationality, submitted as part of KYC verification along with copies of a government-issued ID and proof of address.
- Financial data – deposit and withdrawal records, payment method details, crypto wallet addresses, and transaction timestamps.
- Usage data – login history, IP addresses, device and browser information, pages viewed, and gameplay activity collected automatically during platform interaction.
The platform requests only the information needed for operations, compliance, and security.
Purposes Behind Data Processing at BC Poker
- Account operation – verifying player identity, processing payments, and maintaining accurate transaction records.
- Regulatory compliance – fulfilling KYC and AML obligations mandated by the licensing authority, including age verification and sanctions screening.
- Fraud prevention – detecting unauthorized access, monitoring irregular transaction patterns, and blocking suspicious activity.
- Platform improvement – analyzing aggregated usage statistics to identify performance issues and refine the player interface.
- Player communication – delivering account notifications, verification messages, and promotional offers. Marketing emails include an opt-out option.
When BC Poker Shares Data with Third Parties
BC Poker does not sell or rent personal data. Sharing is restricted to operational necessities:
- Payment providers – card networks, e-wallets, and blockchain services that process deposits and withdrawals.
- Compliance vendors – blockchain analytics firms that screen crypto addresses against sanctions databases.
- Regulatory bodies – when disclosure is required by law, court order, or formal regulatory demand.
Each third party operates under a confidentiality agreement and accesses only the data necessary for its function.
Security Measures Protecting Your Information
All data transmitted between the player’s device and the platform is encrypted via SSL/TLS. Passwords are stored using industry-standard hashing algorithms and cannot be read in plain text, even internally. Two-factor authentication (2FA) through Google Authenticator adds a second verification layer to every login session.
Access to personal records within the organization is limited to authorized compliance and security personnel. The platform sends automatic alerts when a login is detected from an unfamiliar device or location.
Exercising Your Data Rights
Players hold the following rights over their personal information:
- Access – request a copy of the data the platform stores about your account.
- Correction – update outdated or inaccurate details through account settings or by contacting support.
- Deletion – ask for personal data to be removed, subject to mandatory regulatory retention periods.
- Opt-out – disable marketing communications via account preferences or the unsubscribe link in any promotional email.
Submit requests to [email protected] or through 24/7 Live Chat.
